FAQ

1. What is Ambassador Rental?

We’re a 50 year old rental company and have been catering to corporates, event management companies and individuals. Ambassador Rental is a one stop shop for all kinds of home furniture, office furniture, appliances and event furniture. We offer quality products at reasonable prices at your doorstep.

2. Where do you guys operate?

We’re currently operational in two cities: Mumbai, Pune,

3. Is there any minimum period of renting the furniture and appliances?

No. You can rent as per your need, from one day to as long as you want. We can cater to your short term and long term requirements.

4. Do I have to pay a security deposit while renting?

We collect a small amount as a security deposit at the time of booking of some products. However, this deposit is fully refundable to the customers if the products are returned in a good condition.

5. I would like to rent out my apartment, how can I benefit from renting furniture?

While renting out your apartment furnished apartments demand a premium compared to unfurnishedapartments.We can help you furnish your apartment without spending too much.

6. Can I buy furniture from this website?

We are a rental company and do not sell our products. However we would be happy to provide you goods on rent for as long as you require.How can I pay you?

We accept cash, cheques and bank transfers. Cash payments can be made at the time of delivery. However cheque payments and bank transfers must be done prior to delivery.

7. Can you deliver the products to my place?

Absolutely! We deliver, install and collect the products at your desired location at a nominal cost depending on your location. Our team will understand your setup requirements and install everything as per your preference.

8. How soon can I get delivery once I place the order?

We can deliver the products within 24 hours once the order is confirmed, if they are available in our stock. Incase they are not available our customer care representative will call you to discuss the earliest possible delivery date.

9. How do I pay my deposit and rent?

We like to keep payments as simple as possible. You can either pay us by cash or wallet payment at the time of delivery or by cheque or bank transfer prior to delivery. For large orders we require a 20% advance at the time of booking. This will be communicated by our customer representative at the time of booking.

10. What is the rental value I pay and when?

Select the products you like and add them to the cart and Request a quote. Our team will work out the best quote for you a*s per your requirements and revert within 24 hours. We will provide you a comprehensive quote including rent, transport and deposit. We promise there will be no hidden costs.

11. Do I need to submit any documents ?

For our easy KYC process we require the below mentioned documents at the time of signing the contract.

  • Photo ID proof(any one):Passport/PAN Card / Driving License / Aadhar Card.
  • Address proof (Any one) : House rental agreement / Address proof on company letterhead / Govt. issued proof / Bank Statement
  • NOC from the owner if you are living in rented house.
  • We assure you that your details will be safe with us.

12. What if I damage the furniture?

Damage which makes the furniture functionally unusable is chargeable. The amount will be decided by us on a case to case basis. Normal wear and tear which does not cause functional damage to the products due to usage is absolutely free .

13. In case I’m moving, is there a relocation cost to move your products?

We will only charge you the transport cost to move the products from one location to another.

14. Can I return the products earlier than the contract period?

Yes you can! However the rates relevant for the shorter period will have to be paid. We will adjust it against your deposit or you need to pay the difference.

15. Can I extend my lease period?

Yes you can! When our team contacts you to discuss the collection or even prior to that you can let us know till when you would like to keep the products.We will send you the revised invoice and collect the payment and you can continue uninterrupted use of the products.

16. When do I get my deposit back?

Once we collect the products we will refund your security deposit once our quality check team has ascertained that the goods are not damaged.

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