1. How and till when can I cancel / modify my order ?
Once delivered, an existing order cannot be cancelled. You can cancel your order up untill one day before the agreed delivery without any extra cost unless it a customized order. You can place a cancellation request by emailing or calling us.
You can modify your order items up until one day before the agreed delivery date, unless it is a customized order. You can email us the modification details or call us. Delivery time and date may change due to modification. If you modify the order items up until one day before delivery, rent and deposit will be charged as per new items in the order according to rates mentioned in the website at the time of ordering.
2. Can I return a few items or the entire order if I do not like the items during the time of delivery ?
Only items with major defects or non-functionality will be taken back. However, some genuine issues can be discussed over a call and we may take items back however if pointed out at the time of delivery. Once the Ambassador Rental team personnel leave your premises with you confirming satisfaction basis your order and what was delivered, a return may not be availed by you.
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